News Releases

Mercury Insurance Extends Mechanical Protection Claim Filing Period Due to COVID-19
Customers now have until September 1 to file a mechanical protection claim
We want to go the extra mile to support our customers during this unprecedented time, when they may need it most.

LOS ANGELES, Calif. (July 6, 2020) – Mercury Insurance (NYSE:MCY) announced today that, in response to the COVID-19 pandemic, the company is extending the time to file a covered Mechanical Protection claim. Customers with contracts set to expire between March 19 and July 31 can now file a claim up until September 1.

“As a result of many schools, jobs and hobbies going remote due to the pandemic, most people weren’t operating their vehicle as they usually would,” said Jim Donaldson, general manager of Mercury Insurance mechanical protection division. “Without their daily commutes, people may not notice a mechanical failure until it’s too late.”

While there have been state mandates on insurance products that extend the grace period for premium payments, Mercury is one of the first vehicle service contract providers to extend the claim period for vehicle service contracts and mechanical breakdown insurance.

“Many people are still adapting to the ‘new normal’ of pandemic life, including adjusting to a possible shift in income as the job market is affected,” Donaldson continues. “A mechanical breakdown could greatly impact a household budget. We want to go the extra mile to support our customers during this unprecedented time, when they may need it most.”

Mercury’s Mechanical Protection plans can help extend the life of a vehicle by serving as an extended warranty that takes care of certain covered repair costs following a mechanical breakdown. Each plan also provides additional benefits at no extra charge, including 24-hour roadside assistance, trip interruption coverage, and nationwide protection. Mechanical Protection policies are available in 49 states[1].

Visit Mercury Insurance Mechanical Protection for more information.

 

About Mercury Insurance

Mercury Insurance (MCY) is a multiple-line insurance organization predominantly offering personal automobile, homeowners and commercial insurance through a network of independent agents in Arizona, California, Florida, Georgia, Illinois, Nevada, New Jersey, New York, Oklahoma, Texas and Virginia. Since 1962, Mercury has specialized in offering quality insurance at affordable prices. For more information visit www.mercuryinsurance.com or Facebook and follow the company on Twitter.

 

###

 

[1] Mercury Insurance Mechanical Protection plans are not available in Massachusetts. See website for more information.

For further information: PCG – Brandy Patton (424) 903-3660 (bpatton@pacificcommunicationsgroup.com)

A company you can trust

Forbes 2019 America's Best Mid-Size Employers
Insure.com's Top Five Best Auto Insurance Company 2020