Mercury Insurance Introduces New ‘AgentCenter’ Point of Sale Software for Agents in Illinois

LOS ANGELES, Calif. (January 17, 2019) – Mercury Insurance (NYSE: MCY) recently launched “AgentCenter,” a new point of sale software for its agents in Illinois. The AgentCenter is designed to accelerate their time from quote to bound policies.

 AgentCenter web-based software was developed in-house at Mercury with a cross-functional team – including underwriting, claims, IT and independent agents – to create the industry’s most intuitive point of sales system. The system benefits agents with new features that include:

• Little-to-no training needed by agent staff due to intuitive navigation;
• Pre-populated third-party reports and data;
• If the quoted rate changes, agents will know why and how on one easy-to-read screen;
• One-screen workflows for simple policy updates;
• Ability to view vehicle coverages side-by-side on a single screen; and
• Significant time savings for quote to bound policies.

“Mercury has been and always will be an agent-centric company because we’re on a mission to make insurance easy,” said Brandt Minnich, vice president and chief marketing officer at Mercury Insurance. “AgentCenter simplifies workflows and requires virtually no training so our agents can focus on what’s most important to them, selling and servicing Mercury policies. Our agents will be able to go from quote to bound policy faster than you can get a cup of coffee.”  

AgentCenter streamlines the policy quote and bind process, reducing the time it takes to write a new policy by at least 60 percent. The web-based platform was designed to allow for quick updates due to regulatory changes and new Mercury product offerings.

“Mercury’s AgentCenter is very intuitive,” said Bruce Farris, Personal Lines Manager, Serpe Insurance Agency. “It’s one of the best.”

Tracy Formea, Principal and Owner of Formea Insurance Group, Inc. said, “AgentCenter is worth a million dollars!”

“I’m in love with the new AgentCenter website,” said Sarah Endsley, Office Manager and P&C Producer at Freeport Insurance Center. “It’s the easiest auto application I’ve ever submitted forms in.”  

Mercury offers a variety of products and services such as auto, home, renters, umbrella and business auto insurance that come with benefits like annual policies for auto, ride-sharing coverage, accident forgiveness, service line protection, home systems protection and home cyber protection.

Currently, Mercury’s AgentCenter is available to agents in Arizona, Florida, Georgia, Nevada, New Jersey, New York, Oklahoma, Texas and Virginia.

About Mercury Insurance

Mercury Insurance (MCY) is a multiple-line insurance organization predominantly offering personal automobile, homeowners and commercial insurance through a network of independent agents in Arizona, California, Florida, Georgia, Illinois, Nevada, New Jersey, New York, Oklahoma, Texas and Virginia. Since 1962, Mercury has specialized in offering quality insurance at affordable prices. For more information, visit www.mercuryinsurance.com or Facebook and follow the company on Twitter.

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