News Releases

Mercury Insurance Is Ready To Assist Policyholders Impacted by the Fury of Hurricane Irma

Mercury's policyholders can report claims anytime at (800) 503-3724

LOS ANGELES, Sept. 13, 2017 /PRNewswire/ -- Mercury Insurance representatives are ready to assist victims of Hurricane Irma with their auto claims. Mercury customers can report losses and damages through the claims hotline at (800) 503-3724.

Mercury Insurance Logo.

"Hurricane Irma has released its fury on Florida, and Mercury's claims team is ready to help Floridians begin to put their lives back together after this storm," says Mercury Insurance Chief Claims Officer Randy Petro. "We urge residents to take the necessary precautions for their family and pets when returning home. Water surges and strong winds can take down power lines and block roads, and you should be extra careful when traversing flooded roads, creeks and streams.

"The Mercury Insurance claims team has been on high alert and is ready to respond quickly to our customers' requests for assistance with their auto claims."

Mercury, specializing in personal auto insurance, encourages customers to review insurance policies each year with their local agents. Mercury customers in Florida can protect vehicles from hurricane damage by purchasing comprehensive coverage in addition to liability coverage. 

Mercury claims adjusters will assess damage to policyholders' vehicles due to rain and wind. 

Floridians can help neighbors by following @MercuryIns on Twitter and ReTweeting: "Mercury policyholders impacted by the #HurricaneIrma call (800) 503-3724 to file a claim ASAP."

Petro advises policyholders to follow a few simple procedures to help the claims process run smoothly.

When filing a claim

  • Contact Mercury immediately to report your loss.
  • Be prepared to provide your policy number.
  • Do not remove debris or move damaged vehicles that may be related to your claim.

Steps after filing a claim

  • Offer photos or videos of your vehicle to your adjuster, if these are available.
  • Keep copies of communications between you and your adjuster.

Additional hurricane preparedness resources:

NOAA National Weather Service: 
American Red Cross: 
Federal Emergency Management Agency:


Mercury Insurance (MCY) is a multiple-line insurance organization predominantly offering personal automobile, homeowners and commercial insurance through a network of independent agents in Arizona, California, Florida, Georgia, Illinois, Nevada, New Jersey, New York, Oklahoma, Texas and Virginia. Since 1962, Mercury has specialized in offering quality insurance at affordable prices. For more information visit or Facebook and follow the company on Twitter.


SOURCE Mercury Insurance

For further information: PCG - Wendi Sheridan (424) 903-3644, (

A company you can trust

Forbes 2019 America's Best Mid-Size Employers's Top Five Best Auto Insurance Company 2020