News Releases

Mercury Insurance Introduces New ‘AgentCenter’ Point of Sale Software for Agents in Florida
Pilot test shows more than 60 percent time savings for quote to bound policies for Mercury’s independent agents
Mercury has been and always will be an agent-centric company because we’re on a mission to make insurance easy. AgentCenter simplifies workflows and requires virtually no training so our agents can focus on what’s most important to them, selling and servicing Mercury policies.

LOS ANGELES, Calif. (January 17, 2019) – Mercury Insurance (NYSE: MCY) recently launched “AgentCenter,” a new point of sale software for its agents in Florida. The AgentCenter is designed to accelerate their time from quote to bound policies.

AgentCenter web-based software was developed in-house at Mercury with a cross-functional team – including underwriting, claims, IT and independent agents – to create the industry’s most intuitive point of sales system. The system benefits agents with new features that include:

  • Little-to-no training needed by agent staff due to intuitive navigation;
  • Pre-populated third-party reports and data;
  • If the quoted rate changes, agents will know why and how on one easy-to-read screen;
  • One-screen workflows for simple policy updates;
  • Ability to view vehicle coverages side-by-side on a single screen; and
  • Significant time savings for quote to bound policies.

“Mercury has been and always will be an agent-centric company because we’re on a mission to make insurance easy,” said Brandt Minnich, vice president and chief marketing officer at Mercury Insurance. “AgentCenter simplifies workflows and requires virtually no training so our agents can focus on what’s most important to them, selling and servicing Mercury policies. Our agents will be able to go from quote to bound policy faster than you can get a cup of coffee.”  

AgentCenter streamlines the policy quote and bind process, reducing the time it takes to write a new policy by at least 60 percent. The web-based platform was designed to allow for quick updates due to regulatory changes and new Mercury product offerings.

“AgentCenter is easy to use,” said Darrell Dugat, office manager at A Bradford Plus Insurance. “It’s pretty awesome.”

“We are very pleased with AgentCenter,” said Patrick Sevigny, agency principal at Southern Guard Insurance. “AgentCenter is easy to navigate and not much training is needed.”

Mercury offers a variety of products and services to Floridians, including auto, mechanical breakdown and business auto insurance.

Currently, Mercury’s AgentCenter is available to agents in Arizona, Georgia, Illinois, Nevada, New Jersey, New York, Oklahoma, Texas and Virginia.

About Mercury Insurance

Mercury Insurance (MCY) is a multiple-line insurance organization predominantly offering personal automobile, homeowners and commercial insurance through a network of independent agents in Arizona, California, Florida, Georgia, Illinois, Nevada, New Jersey, New York, Oklahoma, Texas and Virginia. Since 1962, Mercury has specialized in offering quality insurance at affordable prices. For more information, visit www.mercuryinsurance.com or Facebook and follow the company on Twitter.

# # #

For further information: PCG – Kyle Reuter (424) 903-3657 (kreuter@pacificcommunicationsgroup.com)

A company you can trust

Forbes 2019 America's Best Mid-Size Employers
Insure.com's Top Five Best Auto Insurance Company 2020